Our Solutions

When you’re shopping for a cloud based or an on premise phone system there’s no better partner than ICC. We can help unify and simplify your use of wired, wireless and internet communications. We will customize a solution for your specific needs, and back it up with our exceptional support.

There for you, 24/7/365

No business can afford network downtime. The loss, even temporarily, of access to mission-critical information or the inability to perform vital functions can have a serious impact on an organization’s bottom line. ICC lets you choose the Maintenance and Support Services package that maximizes your internal resources and best fits your budget.

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Certified Experts

ICC 360 employs a skilled team of Avaya Certified Technicians. Our engineers have achieved the highest levels of training and certification on the complete line of Avaya products. We continue to upgrade our training, and manage the services ICC 360 is responsible for with the latest methodologies and tools.

Hosted

ICC 360 offers its customers a fully-managed, enterprise-level voice solution. Our cloud based PBX provides access to traditional voice capabilities without the need for any onsite voice hardware. With multiple data centers across the U.S. ICC 360 can provide its hosted customer with a resilient UCAAS solution.

Private Hosted

Many of ICC 360’s customers are looking to bridge the gap between the traditional cloud based hosted solution and onsite PBX telephone systems. ICC 360 has the ability to offer its customers with a “Private Hosted” solution. This unique solution provides our customers with the privacy of a traditional onsite PBX along with the resiliency and features set of our hosted platform.

Avaya Hardware

Avaya is the platform of choice for ICC 360 customers. It provides robust functionality and cost savings for many of our voice customers. It offers devices for use at desks, in conference rooms, and across offices. It supports in-office, mobile, remote, and video users. It’s a “single box” that is easy to install and less time consuming to manage.

Certifications

ICC 360 holds top partner status and certifications with several central technology platforms including Avaya. These certifications are only given to business partners who meet stringent requirements for converged voice and data, technical mastery and customer satisfaction. Earning these certifications are a direct result of ICC 360‘s talent, dedication, and commitment to its customers.

Since Our Founding In 1987

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TRUSTED ADVISORS

We have served thousands of NYC businesses.

WIRES TO THE MOON AND BACK

Ran 500,000 miles of wire—enough to circle the globe twenty times or to make a trip to the moon and back. No job is too big or small.

30,000 PHONES AND COUNTING...

Installed and supported over 30,000 phones.

Have any questions?

It's easy to contact us! Simply fill out the contact form or contact us via phone or email.

Office

519 8th Avenue, 4th Floor,
New York, NY 10018

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